Email Logs
Email Logs
#Overview
Email logs allows developers to get visibility into the lifecycle of an email login. It provides granular information like when a login was initiated and when it was completed for both magic links and email OTPs. This is useful for debugging customer support tickets and understanding basic insights.
To access it, navigate to the Email Logs tab in your Magic Dashboard.
This is a beta feature and only includes email based login events - additional methods like social logins are coming soon. For feedback, please reach out here.
Events in the table can take up to a minute to populate from the time the event has taken place. Events can be filtered by email address from the search bar at the top of the table.
Click on any event to reveal more information about the event, including the associated IP address and User Agent.
#Events
Below is a list of all possible events and their definitions
Email Login Initiated | A user has requested an OTP or magic link |
Login Email Sent | Email provider has sent the login email |
Login Email Delivered | The login email has been received by the mail server |
Login Email Opened | The user has opened the login email |
Login Success | The user has successfully logged in |
Login Email Bounced | Email was not delivered. See here for more information: https://docs.sendgrid.com/glossary/bounces https://postmarkapp.com/support/article/815-what-are-bounces-and-spam-complaints |
Error | There was an error during the login. See the dashboard for more details. |
New Device Detected | The user is logging in from a new device. |
Device Registration Email Sent | Email provider has sent the device registration email. |
Device Registration Email Delivered | The device registration email has been received by the mail server. |
Device Registration Email Opened | The user has opened the device registration email. |
Device Registration Approved | User has approved the device from the email. |
Device Registration Rejected | User has rejected the device from the email. |
Device Registration Email Bounced | Email was not delivered. See here for more information: https://docs.sendgrid.com/glossary/bounces https://postmarkapp.com/support/article/815-what-are-bounces-and-spam-complaints |